Each claimed company has one or more Company Managers, responsible for maintaining the company profile and controlling which employees may publish content on behalf of the company. The initial Company Manager may appoint other Company Managers to share the role.
A Company Manager may appoint any other employee as a Company Manager, and may also remove themselves as CM if desired - these settings can be found on the employee permissions page of your company profile.
How many company managers should we have?
We recommend that two or three company employees are given the role of Company Manager. This provides cover when one Company Manager is on holiday or leaves the company.
What is a Company Writer?
A Company Writer is a company employee who has been authorised by the Company Manager to publish content on behalf of the company. Company Writers may edit any content which is written in the company name.
Why is my company not higher up the list in the Partner Directory?
Listings in the company directory show "Elite" companies first, then "Premium", then "Approved" companies. Within each category, the order of companies is random.
Which companies are featured in the "featured companies" sidebar block?
The "Featured companies" sidebar block appears on many different pages of the site, raising the profile of "Elite" companies and encouraging users to browse their papers and "follow" their posts.
Partnered companies which match the relevant topic page or the topics followed by the user are shown in the sidebar. Within these groups, companies are selected at random upon each page refresh.
What are the benefits of a "Premium" company status?
"Premium" company status is part of our premium partnership offering - you can find out more on our partnerships page.
Premium partnerships include the promotion of one white paper per quarter, as well as giving you access to the leads we have generated with your content.
In company listings, "Premium" companies appear above "free" companies in the listings and generally enjoy a higher profile on the site. Premium Companies may be listed in up to 5 topic categories, and may list up to 5 products/services with contact details.
What are the benefits of an "Elite" company status?
"Elite" company status is part of our elite partnership offering - you can find out more on our partnerships page.
Elite partnerships include the promotion of one white paper per month, as well as giving you access to the leads we have generated with your content.
"Elite" companies appear at the top of company listings and are displayed throughout the site as "Featured companies" with a prominent "follow" button. Elite companies may be listed in up to 10 topic categories, and may list up to 10 products/services along with contact details.
An employee may request to be registered as a company employee by clicking "add me" from the company page. If the verified email of this member matches the company email domain, the member will be automatically added as a company employee and the company manager will be notified by email. However, if the member does not have a matching email address, the request will be forwarded to the Company Manager for approval.
Why should employees register as company employees?
There are two main reasons for registering as a company employee.
Firstly, for publishing content; only approved employees can write content in the company name.
Secondly, for corporate monitoring; any user can at any time download a PDF document containing all of their historic activity on the site. But after registering as an employee, full record-keeping and monitoring of that employee becomes available also to those appointed as Company Managers.
How does a Company Manager remove someone as an employee?
From the "employee permissions" tab (in the Company Manager section) mark the member as an "ex-employee". To remove them from your records altogether, click again to remove all ticks from that employee.
Can a Company Manager monitor employees in real time?
When you become a Company Manager you are automatically connected to all of your employees meaning you will receive "real-time" notifications of their activity on the site. These will appear on your home page as well as in your notifications section.
Can a Company Manager view the historic activity of an employee?
At any point in time you may visit the "employee archives" tab (in the Company Manager section) and receive a PDF document containing all the historic activity of any registered employee. Some organizations will find this helpful for compliance purposes. Our archive PDFs provide a full historic and chronological record of a user’s activity on the site, including all published content, small talk, messages, comments, questions/answers, and any edits or amendments made. The only details not included are job applications made by your employees.
Can a Company Manager monitor and keep records of the periodic activity of ALL employees?
We recognise the importance of record-keeping for compliance purposes. From the "employee archives" tab (in the Company Manager section) you may opt to receive, by email; a daily, weekly or monthly PDF document, containing the records of all employee activity, employee-by-employee, in the previous day/week/month.
What information is shown in the PDF records of employee activity?
In addition to the user's profile, the PDF will include details of all posts created or edited, all small talk written, all comments made, and all messages sent through the site. The only activity NOT recorded is that of job applications, which are considered private.
How can I define a standard disclaimer for all company posts?
It is possible to set a standard disclaimer which applies to all papers posted by a company. This is a feature that some companies will find to be a handy tool for compliance purposes.
In order to set this disclaimer, visit the "employee permissions" tab (in the Company Manager section) and click "disclaimer". From here you can draft a disclaimer (e.g. risk warnings and other statements) which will automatically be generated when an item is posted in the Company Name.
As a Company Manager, can I edit posts written by employees?
Posts written in the company name can be edited by anyone to whom you have given authority as Company Writer or Company Manager.
This is set out in the User Agreement. Any post written in the Company Name is owned by the company. It may be edited or deleted by the company. Content written in the employee's own name belongs to the employee.
What happens to content if the author leaves the company?
As set out in the User Agreement, when an employee leaves the company, or loses Company Writer status, they lose the ability to edit or delete any content they have written in the Company Name.
