As members continue to demand more from the super funds they connect with, the contact centre has rapidly become one of the spaces seeing the most evolution. Showcasing the future of the contact centre from an automation, engagement and agent perspective, this year’s Contact Centre in Super Symposium will provide delegates with the necessary tools and insights into improving customer and employee satisfaction. Learn valuable insights into connecting with members through emotional intelligence, retaining employees and embracing AI technology with practical insights from a range of industry experts.

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