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The Exchange doesn’t do things by halves, we don’t just show you what to do, but also how to do it. In 2019, we will be connecting the most senior executives within the BFSI industry, as well as the most recommended solution providers in the CX space. Join us to gain insight into the most innovative and forward-thinking companies in BFSI and to discover how to be a true leader in customer loyalty and retention. In a hyper-competitive and evolving market that is seeing disruptors launch at a speed quicker than traditional banks can change, the Exchange is the hub for traditional, challenger and disruptor banks across the UK to unite and gain a competitive edge together.